Shipping and Delivery
At Viteliuss, each piece is created with intention and only begins production once you decide to carry the message. Because of this, we operate on a made-to-order basis, ensuring minimal waste and maximum purpose.
Order Processing & Fulfillment
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All orders are processed within 2–5 business days.
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Our products are made to order through our trusted production partner, ensuring both quality and precision.
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Once your order is fulfilled, you will receive a tracking number via email.
Shipping Times (USA)
Shipping times begin after fulfillment is complete:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (Flat Rate) | 3–5 business days |
| Express Shipping | 2–3 business days |
| Overnight (Optional) | 1 business day (if available) |
Note: Some products may ship separately depending on their production location or availability.
International Shipping
We currently ship to select countries outside the United States. Delivery times vary depending on the destination, customs processing, and carrier availability. Additional duties or taxes may apply depending on your location.
Tracking Your Order
Once your order ships, you will receive an email with a tracking link. You can monitor your shipment’s status directly from that link. If you have not received your tracking email after 7 days, please contact us at info@viteliuss.com.
Delays & Holidays
Order processing and shipping times may be extended during holidays, seasonal peaks, or due to unforeseen global events (such as weather issues or supply chain disruptions).
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If you notice an error after placing your order, please contact us immediately at info@viteliuss.com. We cannot guarantee changes once fulfillment has started.
A Final Note
Every order is a step in your story — and we’re honored to walk this journey with you.
Thank you for your patience as your message is crafted, prepared, and delivered.